Hotels COORDINATE THE WORK OF HOUSEKEEPING, MAINTENANCE, SECURITY STAFF...

Systems for hotels:

COMPLETELY WIRELESS

Wireless systems for hotels

Provide a fast, organised and efficient service thanks to our wireless communication systems. Help your staff to stay connected and effectively coordinate tasks with other departments: cleaning, maintenance, security, catering, etc.
Increase speed of service, accuracy and efficiency.
Offer the best service to your customers and improve their overall experience.

Staff Pagers

This system allows staff to receive pre-set and detailed custom messages quickly and easily through a colour display. Improve communication with your reception, cleaning, maintenance, security, catering or security staff.
No more waiting. Instant notifications. Faster and better service.
A belt clip holder is available for comfort and convenience.

HOW DO OUR STAFF PAGING SYSTEMS WITH DISPLAY WORK?

  1. Give staff members a pager at the start of their shift.
  2. From the office, front desk or control station, managers can send messages to coordinate the work with other departments: room cleaning, catering, maintenance… Security can also be called if necessary.
  3. The pager will display the message and vibrate to alert the staff.

BENEFITS OF USING A PAGING SYSTEM WITH A DISPLAY

  • Send personalised messages instantly
  • Can be easily adapted to different environments
  • Instantly notify the right person at the right time
  • No more searching or shouting. Improve staff efficiency.

Waiter paging systems

The wireless system of choice for fast communication between the kitchen and waiting staff. Thanks to this system, orders are handled promptly, without yelling, bells or runners. When the food is ready to be picked up, the waiting staff is called via the transmitter. A discreet and silent notification will let the waiting staff know the food is ready for pick-up. No more cold food!
A kitchen transmitter with exceptional durability, designed to withstand the harsh kitchen environment and resistant to high temperatures and water.
Coordinate the work of your waiting staff smoothly and effortlessly.

How can you call your waiting staff?

  1. Waiters wear a pager on their belts.
  2. When an order is ready the waiter is instantly notifiedby pressing a button on the transmitter.
  3. Staff will receive a discreet and silent alert on their pagers.

BENEFITS OF OUR WAITER PAGING SYSTEMS

  • Coordinate work more quickly and easily.
  • No more shouting, bells, runners or headsets
  • Improve customer service
  • No more cold food or long waits

Table Call Buttons

These push buttons can be placed on tables, front desks, terraces or sun loungers to enable customers to call a waiter without the need for gestures, shouting, searching for staff or walking around. Frontline staff will be wearing a watch or belt-clip pager on their belt that will sound an alert or vibrate when the button is pressed. Alerts can also be received on a LED display. This way, it’ll be easy to know where and who needs help and answer the call in a timely manner.
Wireless push-button systems can be combined with other devices and equipment to make alerts even clearer: amplifiers to expand coverage range, indicator lights, call monitoring and tracking systems, sensors…

HOW DO TABLE CALL BUTTONS WORK?

  1. Push buttons are placed on the desired surface, with or without a stand.
  2. When help is needed, customers can simply press the button to call a staff member.
  3. The staff will receive an alert either on their watch, a display or an indicator light.

BENEFITS OF TABLE PUSH BUTTONS

  • Provide instant alerts
  • Improve the quality of service
  • Coordinate the work of your employees effectively
  • Reduce waiting times
  • No more shouting, hand gestures and searching around.
  • Stop wasting time walking back and forth unnecessarily

Door and motion sensors

Through motion sensors and door and window sensors, entrances and exits can be controlled remotely. An alert will be triggered when the sensor detects movement or a door or window opening.
It can detect access to a restricted area or the entry of a customer into the shop.

HOW THEY WORK

  1. Install the sensors at the desired locations.
  2. When motion or an opening is detected, an alert will be received on the watch receiver or display.

BENEFITS OF OUR SENSORS

  • Monitor entrances and exits remotely
  • Reduce waiting times
  • Increase security
  • Improve customer service

Voice communication

The perfect solution for environments where real-time direct voice communication is required.
Coordinate the work of your staff with different departments (reception, cleaning, maintenance, security, bar and restaurants), through a voice communication system that allows secure calls to be received instantly.
Ultra-lightweight personal headsets for greater comfort and sound clarity.

HOW DO THESE HEADSETS WORK?

  1. To talk to a colleague, simply press the Push-to-Talk button located on the headset.
  2. Voice communication will be activated.
  3. Your team will be able to communicate through calls and voice messages to collaborate in real time.

BENEFITS OF VOICE COMMUNICATION SYSTEMS

  • Coordinate your team more efficiently, no more shouting, no more wasting time walking back and forth unnecessarily.
  • Faster speed of service
  • Stay in touch with your colleagues at all times
  • Solve incidents on the spot

HappyorNot

The best tool in the market to measure, monitor and improve customer satisfaction through a short survey. Place the terminals in strategic locations: entrances and exits, bar and restaurant areas, spas, children’s areas, entertainment areas, sports courts… and receive feedback on your service to improve your performance and connect with your customers.

FIND OUT IF YOUR CUSTOMERS ARE SATISFIED WITH YOUR SERVICE

  1. HappyOrNot terminals are installed at the desired service points.
  2. Choose the questions you want to ask your customers.
  3. Customers will rate their experience by pressing one of the four bottoms in the terminal.
  4. The results and data will be shown in graphs and charts via the web-based reporting service.

BENEFITS OF THE HAPPY OR NOT SYSTEM

  • Connect with your customers
  • Improve customer service
  • Optimise business processes
  • Improve your reputation

Agile and efficient call systems.

Innovation leaders. Wireless technology.

Touch IT Global – Main office in Spain

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Telephone: (+34) 985 17 58 78
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