Leisure & Wellness IMPROVE CUSTOMER SATISFACTION AND STAFF PRODUCTIVITY

Systems for leisure and wellness venues:

COMPLETELY WIRELESS

OUR SYSTEMS FOR LEISURE AND WELLNESS CENTRES

Notify your customers when a place is available.
It allows your customers to call a member of staff discreetly, without having to raise their voice or making hand gestures.
Discreetly notify team members when issues arise and they need to take action.
Improve customer satisfaction and staff productivity.

Push buttons

Place call buttons at entrances, game tables, bars and strategic points.
When the button is pressed, your staff will receive an alert on their watch, and they will be able to respond to the call instantly.
Improve customer service and satisfaction.

NOTIFY YOUR STAFF WITH JUST THE PUSH OF A BUTTON.

  1. Place the push button at checkout counters, specific points of sale, storerooms…
  2. When the button is pressed, the designated staff will receive an alert on their watch, display or via a light and they can go to the call point location.

BENEFITS OF OUR PUSH BUTTONS

  • Improve communication and speed of service
  • Coordinate the activities of your staff effectively
  • Reduce waiting times
  • Less shouting and calls
  • Avoid wasting time walking back and forth unnecessarily.

Door and motion sensors

Quickly and efficiently alert an employee if access to the premises is detected, when a door is opened, if a restricted area is accessed or if movement is detected in an area.
The designated employee will receive an instant notification alerting him of the breach.

MAXIMUM SENSITIVITY TO MOVEMENT

  1. The sensor is installed on the door, window or area that needs to be monitored.
  2. If a door or window is opened or motion is detected, the system will send an alert to a receiving device: watch, display or light.

BENEFITS OF OUR SENSORS

  • Receive an instant alert from afar
  • Improve the speed of service
  • Help reduce waiting times
  • Increase security

Guest Pagers

Alert your staff discreetly with vibration or sound when their presence is required at the checkout counters, in the storeroom, or in a specific point of sale, thanks to these sturdy belt-clip pagers.
No more shouting, walking around or searching for people.
Manage your staff effectively.

HOW DO STAFF PAGERS WORK?

  1. Give a pager to each staff member.
  2. Use the transmitter to send alerts to your staff.
  3. The paging receiver will emit an alert tone or vibrate.

BENEFITS OF ALERTING YOUR STAFF

  • Manage workflows easily and efficiently
  • Coordinate staff in the most effective way
  • Reduce service delivery time and waiting times
  • More profitability. No more shouting or walking back and forth unnecessarily

HappyorNot

The best tool in the market to measure, monitor and improve customer satisfaction through a short survey. Place the terminals in strategic locations: entrances and exits, checkout lanes or counters and receive feedback on your service to constantly improve your service and connect with your customers.

HOW DOES THE CUSTOMER SATISFACTION SYSTEM WORK?

  1. HappyOrNot terminals are installed at the desired service points.
  2. Choose the questions you want to ask your customers.
  3. Customers will rate their experience by pressing one of the four bottoms in the terminal.
  4. The results and data will be shown in graphs and charts via the web-based reporting service.

BENEFITS OF THE HAPPY OR NOT SYSTEM

  • Connect with your customers
  • Improve customer service
  • Optimise business processes
  • Improve your reputation

Voice communication

The perfect solution for connecting and coordinating teams.
Optimise the work of your team (inventory replenishment, opening of cash registers, calls to security, storeroom, etc.) with a communication system that allows them to instantly make and receive secure calls.
Maximum comfort is guaranteed thanks to lightweight headsets designed to be worn all day long.

HOW DO VOICE COMMUNICATION SYSTEMS WORK?

  1. To talk to a colleague, simply press the Push-to-Talk button located on the headset.
  2. Voice communication will be activated.
  3. Your team will be able to communicate through calls and voice messages to collaborate in real time.

BENEFITS OF VOICE COMMUNICATION SYSTEMS

  • Coordinate your team efficiently without shouting or wasting time walking back and forth.
  • Faster speed of service
  • Keep in touch with your colleagues at all times
  • Solve incidents on the spot

Agile and efficient call systems.

Innovation leaders. Wireless technology.

Touch IT Global – Main office in Spain

Address: C/ Uría 56, 3º E, 33003 Oviedo, Asturias
Telephone: (+34) 985 17 58 78
Telephone: (+34) 900 81 42 42 Call us, it’s free!
Email: comercial@touchitglobal.com

Touch IT Global – Italia

Telephone: (+39) 320 245 6587
Email: commerciale@touchitglobal.com

Touch IT Global– International

Opening hours:

Monday to Friday: 09:30 – 18:00
Saturday and Sunday: closed