Supermarkets ENSURE MAXIMUM EFFICIENCY IN CUSTOMER SERVICE, MANAGEMENT AND RESPONSE

Paging systems for supermarkets:

COMPLETELY WIRELESS

Applications of our systems in supermarkets

It provides quality customer service, efficiency, management and assistance.
Improve staff productivity, increase replenishment speed, coordinate checkout opening procedures and maximise customer satisfaction.
Thanks to our wireless communication systems customers will get a faster service and staff can optimise their time and improve team coordination.

Staff Pagers

Alert your staff discreetly with vibration or sound when their presence is required at a checkout counter, in the storeroom, or in a specific point of sale, thanks to these sturdy belt-clip pagers.
No more shouting orders or names and less running around.
Achieve effective coordination in your business.

NOTIFY YOUR STAFF

  1. Give a pager to each staff member.
  2. Use the transmitter to notify your staff.
  3. The pager will alert the employee who will be able to respond to the request.

BENEFITS OF PAGERS

  • Manage your staff more effectively and profitably
  • Get your team to collaborate effectively
  • Reduce service delivery time and waiting times
  • No more shouting or running around looking for people
  • Improve customer experience

Table Call Buttons

Place the call buttons at checkout counters, alcohol points-of-sale and strategic points.
When the button is pressed, the designated employee will receive an alert on their watch, and they will be able to respond to the call instantly.
Call security when necessary
Improve customer service and satisfaction.

CALL YOUR EMPLOYEES WHEN THEY ARE NEEDED

  1. Place the push button at checkout counters, specific points of sale, storerooms…
  2. When the button is pressed, the designated staff will receive an alert on their watch, display or via a light and they can go to the call point location.

BENEFITS OF PUSH BUTTONS

  • Enable instant and remote communication
  • Faster speed of service
  • Get your team to collaborate effectively
  • Reduce waiting time
  • Less shouting and calls
  • Stop wasting time looking for people

Door and motion sensors

Your monitoring staff will receive an instant alert when motion is detected or when somebody enters a restricted area or opens a door.
Alerts will be received on a watch or display.

How do window and doors sensors work?

  1. Install the sensors in their desired locations.
  2. When motion is detected, a notification will be sent to the watch receiver.

BENEFITS OF OUR SENSORS

  • Control entries and exits remotely
  • Reduce waiting times
  • Increase security
  • Improve customer service

Voice communication

The perfect solution for connecting and coordinating teams.
Optimise the work of your team (inventory replenishment, opening of cash registers, calls to security, storeroom, etc.) with a communication system that allows them to instantly make and receive secure calls.
Maximum comfort is guaranteed thanks to lightweight headsets designed to be worn all day long.

USE YOUR VOICE

  1. To talk to a colleague, simply press the Push-to-Talk button located on the headset.
  2. Team voice communication will be activated.
  3. Your team will be able to communicate through calls and voice messages to collaborate in real time.

BENEFITS OF HEADSETS

  • Coordinate your team efficiently without shouting or wasting time walking back and forth.
  • Faster speed of service
  • Keep in touch with your colleagues at all times
  • Solve incidents on the spot

HappyorNot

The best tool in the market to measure, monitor and improve customer satisfaction through a short survey. Place the terminals in strategic locations.
Entrances and exits, checkout lanes or counters and receive feedback on your service to constantly improve your service and connect with your customers.

HOW IT WORKS

  1. HappyOrNot terminals are installed at the desired service points.
  2. Choose the questions you want to ask your customers.
  3. Customers will rate their experience by pressing one of the four bottoms in the terminal.
  4. The results and data will be shown in graphs and charts via the web-based reporting service.

BENEFITS OF THE HAPPY OR NOT SYSTEM

  • Connect with your customers
  • Improve customer service
  • Optimise business processes
  • Improve your reputation
  • Base your decisions on data

Agile and efficient call systems.

Innovation leaders. Wireless technology.

Touch IT Global – Main office in Spain

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Telephone: (+34) 985 17 58 78
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