In addition to locating and communicating the table number or area where a customer is located, table trackers also work as regular guest pagers, thus offering a dual function. After placing a takeaway order, customers are free to wait or wander nearby while their order is prepared. When their order is ready, they will receive an alert on their pager so that they know they can go back and collect their food.
By looking at the display, your staff will be able to see how long customers have been waiting thanks to an intuitive and simple colour-coded tracking system. Based on the average service time, the system can be programmed to alert staff when a customer has been waiting for their order longer than usual. In this way, your orders can be managed more efficiently and effectively, avoiding long waiting queues for customers.
This tracking system uses wireless and NFC technology thanks to a location card that can be installed and moved anywhere easily and without causing damage. No other guest location system is as easy to set up, intuitive and flexible to use, with excellent location accuracy.
This type of system provides operational advantages by allowing your waiting staff to accurately locate, serve and notify customers, thus enhancing productivity and improving customer service.
Table location systems offer a simple and cost-effective solution to quickly locate and serve guests. Enhance your customer experience and satisfaction with a fast, easy and effective service.